Bluewaves – Terms and Conditions

General Terms and Conditions

  1. Please note that bookings are taken on ‘first come first served basis’ and are all subject to availability.
  2. If you reserve a self-drive boat and on the day of the reservation the boat has technical difficulties before the client goes out at sea, the client will be refunded the deposit only.
  3. The passenger/s renting the boat shall arrive at the check-in location and boarding place sufficiently in advance of departure to permit completion of any formalities and departure procedures and in any event not later than the time indicated by Carrier. If the Passenger fails to arrive in time, Carrier may cancel the space reserved and will not delay the trip. Carrier is not liable for loss or expense due to the Passenger’s failure to comply.
  4. If you are pregnant, consult with your obstetrician prior to booking any boat ride or water sport.
  5. Please let us know if you have any medical conditions that may hinder your choice of boat ride or water sport.
  6. Bookings may be altered or cancelled for safety of passengers due to:
    • Weather conditions
    • Vessel engine breakdown
  7. Prior to the start of the rental period, the client are highly advised to check the latest weather forecast using the following official sources:
  8. If the forecasted wind exceeds Force 4 on the Beaufort Scale (or the equivalent in km/h as shown in this table), the client is required to contact us before the rental so that we can provide further information and instructions.
  9. All other extras that are provided with some of the self-drive boats, like GPS, Stereo System, and Showers, in case of faults or breakdown, the carrier shall not refund the hiring/rental costs. These extras are additional equipment to the boats.
  10. Pre-Rental Disclosure of Boating Experience: Prior to renting a boat, the client agrees to inform the Company of their level of knowledge and experience in driving boats. This includes relevant experience in operating similar watercraft, familiarity with navigation rules and regulations, and proficiency in handling various boating maneuvers. Failure to provide complete and truthful information may result in refusal to rent a boat or additional training requirements. Clients must inform the Company if they require training on anchoring. In situations where a boat license is not required, clients must still upload a valid vehicle driving license for identification and safety purposes.

    While a boating license is not necessary for certain boats, the designated driver must have practical boating experience. Familiarity with boat handling and safety is essential to ensure a safe and enjoyable trip.

    Please bring your identification (identity card or passport) on the day of your rental for verification purposes.

  11. The passenger/s and driver shall follow the Carrier’s instructions at all times prior to or during hiring the self-drive boat.
  12. While hiring our self-drive boats, all persons on board shall not be under the influence of alcohol or any narcotics.
  13. Please let us know if you have difficulties swimming.
  14. In case of loss or mutation of a ticket, or non-presentation of a ticket, the Carrier may at the Passenger’s request replace such ticket upon satisfactory proof that a ticket valid for carriage was issued.
  15. Any tax or charge imposed by government or other authority in respect of a Passenger or the use of any service will be in addition to the published fares and shall be payable by the Passenger.
  16. In the event of any increase in fuel or other costs after the issue of the ticket, the Carrier reserves the right to increase the fare accordingly.
  17. Carrier may refuse carriage of any Passenger or Passenger’s Baggage for reasons of safety or if, in its reasonable discretion, it determines that:
    1. Such action is necessary to comply with applicable laws, regulations, or orders.
    2. The conduct, age, or mental/physical state of the passenger is such as to:
      • Require special assistance from Carrier;
      • Cause discomfort or make themselves objectionable to other passengers;
      • Involve any hazard or risk to themselves, others, or property.
    3. Passenger has failed to observe Carrier instructions.
    4. Passenger has refused a security check.
    5. Applicable fare, charges, or taxes have not been paid.
    6. Passenger ticket:
      • Has been acquired unlawfully or purchased from unauthorized sources;
      • Reported lost or stolen;
      • Counterfeit;
      • Altered or mutilated by anyone other than Carrier or its authorized agent.
    7. Carrier reserves the right to retain such ticket.
  18. The Passenger shall not include in their Baggage:
    1. Items which do not constitute Baggage as defined;
    2. Items likely to endanger the vessel or persons on board;
    3. Items prohibited by applicable laws, regulations, or orders;
    4. Items unsuitable due to weight, size, or character, such as fragile or perishable items.
  19. Firearms and ammunition are prohibited as Baggage.
  20. Passengers shall not include fragile or perishable items, money, jewelry, precious metals, business documents, passports, or samples.
  21. Carrier may refuse to carry any item due to size, shape, weight, or character.
  22. For safety and security, Carrier may request a search of the Passenger and/or Baggage, including searching in the Passenger’s absence.
  23. Animals such as dogs, cats, household birds, and other pets may be accepted for carriage with prior agreement. Passenger assumes full responsibility for such animals.
  24. If due to circumstances beyond its control the carrier cancels or delays a trip, the Carrier shall either:
    1. Carry the passenger on another scheduled trip with available space;
    2. Refund the deposit only, with no further liability.
  25. Refunds:
    1. Refunds will be made to the person who paid for the ticket upon satisfactory proof.
    2. Except for lost tickets, refunds require surrender of the ticket.
    3. Refund to anyone presenting the ticket discharges Carrier from further liability.
    4. For lost tickets, refunds will be made upon proof of loss, provided the lost ticket has not been used, refunded, or replaced.
  26. If the Passenger behaves aboard the vessel so as to endanger the vessel, persons, or property, or obstructs crew, Carrier may take necessary measures including restraint.
  27. The limits of liability under the Merchant Shipping Act (Chapter 234, Laws of Malta) apply.
  28. Carrier, its servants, or agents shall not be liable for damage caused by wrongful acts, neglect, or default except as required by law.
  29. Carrier is protected under law and these Conditions extend to protect its servants or agents.
  30. No agent, employee, or representative has authority to alter or waive these Conditions.
  31. These Conditions are governed by the Laws of Malta, with exclusive jurisdiction of Maltese courts.
  32. Full refund is given only if cancellation occurs at least 48 hours prior to the excursion, rental of vessel, or equipment.
  33. Customers are required to arrive one hour before boat rental time. Late arrival over one hour without prior notice results in cancellation and loss of deposit unless full rental price is prepaid.
  34. Boats rented are for pleasure and cruising only. Full power or racing is prohibited.
  35. Bluewaves Watersports is not responsible for personal belongings of passengers.
  36. Clients exceeding paid rental hours may be charged €20 per minute for extra time.
  37. The Company reserves the right to request a €500 deposit for certain services as a security measure for potential damages or breaches of terms.

Gift Certificate Terms & Conditions

  1. Validity Period

    • Gift Certificate purchases made from November 1st onwards will be valid until October 31st of the following season.
    • Bluewaves Watersports’ operation at the end of the season is subject to weather conditions and other factors. Therefore, we strongly encourage clients to book as early as possible to ensure availability.

  2. Single-Use & Full Redemption

    • Each Gift Certificate can only be used once and must be redeemed in full in a single transaction.
    • Gift Certificates cannot be used for partial payments or split across multiple bookings.

  3. Service-Specific Redemption

    • Gift Certificates must be redeemed against the specific service for which they were purchased, as listed on our website.
    • Specific service Gift Certificates cannot be exchanged for a different service.

  4. Booking & Redemption

    • Clients must book their service in advance via our online booking system.
    • The Gift Certificate code must be entered at the payment stage to redeem the voucher.
    • Bookings are subject to availability, and early booking is highly recommended to avoid disappointment.

  5. Non-Exchangeable & Non-Refundable

    • Gift Certificates cannot be exchanged for cash or any monetary value.
    • Gift Certificates cannot be canceled or refunded after purchase.

  6. Expiration & Non-Use

    • If a Gift Certificate is not booked and used before its expiry date (October 31st), it will no longer be valid and cannot be used.
    • Bluewaves Watersports is not responsible for unredeemed vouchers due to late booking requests.

  7. Technical Issues

    • If you experience any issues while using your Gift Certificate online, please contact Bluewaves Watersports immediately at info@bluewaveswatersports.com for assistance.

By purchasing and using a Gift Certificate, you agree to these terms and conditions.

Vouchers (Coupons) Terms & Conditions

    1. Safari
      This voucher is valid based on availability and cannot be combined with other offers. The Bluewaves / guide reserve the right to cancel or modify the tour due to weather, sea conditions, or safety concerns. If cancel due to safety, you will receive a refund or an alternative date. Refunds are issued only by your booking office. Cancellations by the client within 24 hours are non-refundable. Driver must be over 18 years old, must present a valid Identity card or Passport. Drivers and passengers must not be under the influence of alcohol or drugs. All instructions and regulations must be followed. Please inform us if you are pregnant, seasickness, have back pain, any other medical condition, or difficulty swimming.
    2. Jet ski
      This voucher is valid based on availability and cannot be combined with other offers. The Bluewaves reserve the right to cancel or modify booking due to weather, sea conditions, or safety concerns. If cancel due to safety, you will receive a refund or an alternative date. Refunds are issued only by your booking office. Cancellations by the client within 24 hours are non-refundable. Driver must be over 18 years old, must present a valid Identity card or Passport. Drivers and passengers must not be under the influence of alcohol or drugs. All instructions and regulations must be followed. Please inform us if you have any of the following: pregnancy, seasickness, back pain, any other medical condition, or difficulty swimming.
    3. 3 bay, 2 bay, sunset cruise
      This voucher is valid based on availability and cannot be combined with other offers. The Bluewaves / captain reserves the right to cancel or alter the tour according to weather and sea conditions, or other issues of safety. If the boat cruise is cancelled, you will receive an alternative date or refund. Refunds are issued only by your booking office. Cancellations by the client within 24 hours are non-refundable. Please inform us if you are pregnant, seasickness, have back pain, any other medical condition, or difficulty swimming.
    4. Speed boat trip
      This voucher is valid based on availability and cannot be combined with other offers. The Bluewaves /captain reserves the right to cancel or alter the tour according to weather and sea conditions, or other issues of safety. If the boat trip is cancelled, you will receive an alternative date or refund. Refunds are issued only by your booking office. Cancellations by the client within 24 hours are non-refundable. Please inform us if you are pregnant, seasickness, have back pain, any other medical condition, or difficulty swimming.

Website Terms and Conditions

  1. Introduction: These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
  2. Intellectual Property Rights: Unless otherwise stated, we and / or our licensors own the intellectual property rights in this website and material on this website. Subject to the license  below, all these intellectual property rights are reserved.
  3. License to Use Website: You may view, download for caching purposes only, and print pages from this website for your own personal use, subject to the restrictions below. You may not:
    1. Republish material from this website (including republication on another website);
    2. Sell, rent or otherwise sub-license material on the website;
    3. Reproduce, duplicate, copy or otherwise use material on our website for any commercial purpose;
    4. Edit or otherwise modify any material on the website; or
    5. Redistribute material from this website (except for the content specifically and expressly made available for redistribution (such as our newsletter)).
  4. Limitations of Liability: Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date. We will not be liable in any manner of form whatsoever, for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in delict, contract or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under the terms and conditions of our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.
  5. Restricted Access: (Access to certain areas of our website is restricted). We reserve the right to restrict access to other areas of our website, at our discretion.
  6. Bulletin Board / Chat Room / Comments
    1. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
    2. You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
    3. You must not use our website for any purposes relating to marketing without our express written consent.
    4. You must not use our website to copy, publish or send mass mailings or spam.
    5. You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to any legal action. You are to ensure that whenever you copy, publish or send material via our website that such material is not defamatory, obscene, indecent, hateful, discriminatory or inflammatory. It must also not infringe any person’s intellectual property rights, impinge upon any person’s privacy, or constitute incitement to commit a crime. Furthermore, the material must not be misleading, deceptive or sexually explicit.
    6. We reserve the right to edit or remove any material posted upon our website.
    7. In order to protect our rights in full, we may take such action, as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you.
    8. In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-license such rights.
  7. Variation: We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
  8. Entire Agreement: These terms and conditions (together with our Bookings Terms and Conditions and disclaimer) constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website. No representations, warranties or promises are of any force or effect, unless specifically recorded herein Law and Jurisdiction. These terms and conditions will be governed by and construed in accordance with Malta Law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Malta.

 

Contact us

If you have questions about this Privacy Policy, our data practices, or your rights, please contact us at:

Bluewaves Watersports
Email: info@bluewaveswatersports.com

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Privacy policy Terms and Conditions